Some things are pretty obvious after you think of them.
When a new user signs up on FormSpring or Ponyfish, a randomly generated password is emailed to them. It’s a fairly simple way to make sure that a valid email address is associated with an account. Both services also have a password reset function [...]
The beauty of numbers
June 13th, 2006 · 5 Comments
Tags: Technology
New web host
June 1st, 2006 · 3 Comments
If you can see this, my transfer to a new web host was complete. If you can’t see this, then you’re probably Ed Illig playing mind games with me. I spent the greater part of the last few couple days migrating to DreamHost from another shared hosting provider that I’ll refrain from mentioning (FormSpring [...]
Tags: Miscellaneous
Insight revisited
May 19th, 2006 · 6 Comments
I’m taking back the praise I gave Insight about a month ago. Since I wrote that entry, there have been two instances where my Internet connection has been down for several hours, and each time I couldn’t get through Insight support because all their lines were busy.
Well, I finally got through the second time [...]
Tags: Miscellaneous
4 great support moves and 1 bad one
April 2nd, 2006 · 3 Comments
I recently had a decent experience with my cable provider’s technical support (Insight Communications), and that’s something that I never thought would happen. I’ve had a lot of complaints about dealing with Insight. It started with the cable modem installation when they wouldn’t activate me over the phone, but required a certified technician [...]
Tags: Business

