Ade in Business

I’m taking back the praise I gave Insight about a month ago. Since I wrote that entry, there have been two instances where my Internet connection has been down for several hours, and each time I couldn’t get through Insight support because all their lines were busy.
Well, I finally got through the second time [...]

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I recently had a decent experience with my cable provider’s technical support (Insight Communications), and that’s something that I never thought would happen. I’ve had a lot of complaints about dealing with Insight. It started with the cable modem installation when they wouldn’t activate me over the phone, but required a certified technician [...]

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